Terms & Conditions
Not Yours ONLINE STORE TERMS AND CONDITIONS OF USE. Applicable starting from 01.07.2022
THE ONLINE STORE
CR EAST ENTERPRISE SRL, a company registered in Romania, with headquarters in Buzau, Independentei str. no. 7, registered at the Trade Registry under no.
J10/1356/2018, unique registration code 40276480.
The Customer can contact the Seller in writing (for any requests other than those where a different address is provided) at the mailing address:
Buzau, 7 Independentei str., Romania or by email: mine@notyours.ro
The operator of the Customer's personal data, processed in connection with the sales made through the Online Store, is the Seller.
2. DEFINITIONS
The terms used in the Regulation mean:
Customer – natural person, legal person or organization that is not a legal person, but has the legal capacity to make purchases in the Store;
Consumer – The Client, a natural person, who acts for purposes outside of his commercial, industrial or production, craft or liberal activity;
Civil Code – Romanian Civil Code in force;
Customer Account – The account of the customer that has been correctly registered in the Store.
The customer connects to his account by means of a set login (user name) (string of characters that differentiates the customer from other customers) and a password (string of characters required for authentication, i.e. unambiguous identification and verification of the customer's identity in the Store) ;
Courier– a professional postal operator who delivers at the Seller's request products purchased in the store;
Product – products offered for sale in the Online Store;
Regulations – these regulations of the Seller's online store;
Store/Online Store – The Seller's e-commerce platform with which the Seller, under the conditions specified in the Regulations, offers its products for sale by electronic means;
The service of personal delivery and collection of products, as well as making returns (withdrawal from the Sales Contract) or complaints regarding the products ordered in the Store;
Seller - the entity indicated in § 1 para. 1 of this Regulation, party to the Sales Contract concluded with the Customer, who is, at the same time, the administrator of the Store's website;
Sales Contract – a contract for the sale of goods, within the meaning of the Civil Code, concluded between the Seller and the Customer, within the Store;
Consumer rights legislation – Romanian and European legislation on consumer protection;
Order – The Customer's statement of intent, in connection with the conclusion of the Sales Contract, specifying the type and number of products;
Privacy Policy – the privacy policy of the Store, available here.
3. GENERAL PROVISIONS
The regulation provides for the rules of use of the Store.
Customers can access the Regulation at any time through the website of the Online Store at: https:notyours.ro/terms&conditions and download the Regulation in PDF format.
The store can only be used by accepting these Regulations. Registering the Customer Account and placing an order by the Customer requires confirmation of acceptance of the provisions of this Regulation through the so-called check-box functionality. Failure to accept this Regulation will make it impossible for the Customer to place an Order.
All products offered in the Store are new, without defects and have been legally placed on the market.
The Seller sells Products through the Store with delivery on the territory of Romania. All Sales Contracts are concluded in Romanian.
The conclusion of the Sales Contract and the acceptance of its clauses is carried out by sending an Order confirmation to the e-mail address specified by the Customer or on another durable medium, or by sending the package with the Products together with the related invoice.
4. STORE USE RULES
Customers can use the Store by creating the Customer Account, which collects data and personal information of the Customers, under the terms of the Privacy Policy, regarding the purchases made in the Store. To register a Customer Account, the "Create an account" option available on the Store's website must be selected. The provision of services in the Customer Account is perpetual. The Customer has the right to cancel the Customer Account at any time by sending the Seller a statement of intent to delete it. For this purpose, the Customer must contact the Seller through one of the methods provided for in § 1 of these Regulations.
In order to send Orders to the Store, the Customer must give his consent to the processing of personal data by completing the Customer Account registration form, necessary to conclude Sales Contracts and by confirming the agreement by the Customer (through the so-called check-box functionality), in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
The provision of personal data by the Customer and the consent for their processing is voluntary, but is necessary for the completion of the Order by the Seller. In case of separate and express consent of the Client for marketing purposes (through the so-called check-box function), his personal data will be processed and placed in the database for this purpose.
Each Customer has the right to inspect their data, the possibility to request addition, update, correction and temporary or permanent suspension of processing or their deletion. The detailed provisions governing the protection of personal data are in the Privacy Policy available at:
The customer is responsible for providing false personal data. The Seller reserves the right to refuse or cancel the Order if the Customer has provided inaccurate information, or if this data raises legitimate objections to its correctness. In this case, the Customer will be informed by phone or e-mail regarding the reason for canceling the Order. In this situation, the Customer has the right to be explained all the circumstances related to the verification of the veracity of the data provided and the cancellation of the Order. In the absence of data allowing the Seller to contact the Customer, the Seller will provide any explanation after being contacted by the Customer.
The Customer is responsible for all operations that were performed using the login and password, unless the information about the login or password was disclosed to a third party, through no fault of the Customer. The seller undertakes to make every effort to ensure that the user name and password will not be disclosed through its fault. The customer undertakes to make every effort to secure the username and password against unauthorized disclosure to third parties.
The Seller will not be held responsible if the Customer provides the username or password to a third party. In case of expiration, change or deletion of the e-mail account provided by the Customer during the registration of the Customer Account, the Customer must inform the Seller about this fact.
The Customer declares that all the data provided by him for the purpose of processing the Order are true, the Seller not being obliged to verify their accuracy and correctness.
5. PLACING AND EXECUTING ORDERS
The Seller makes it possible to conclude a Sales Contract by placing an Order by the Customer:
online, through the Store platform, continuously available 7 days a week;
To conclude a Sales Contract through the Store, the Products should be selected using the steps described below, based on the messages displayed on the Store's website. The selection of the ordered Products is made by the Customer by adding them to the shopping cart.
Until the button "Pay" is pressed - the Customer can change the entered data, correct errors and change the selected Products.
After the Customer provides all the requested data, a summary of the Order will be displayed, which will contain information about:
*the object of the Order (Product name, size, color, quantity);
*the unit and total price of the Products ordered, including delivery costs and additional costs (if any);
*chosen payment method;
*method and address of delivery of the Products.
In order to send Orders, it is necessary to confirm acceptance of the Regulation and to click on the "pay now" button. Sending the Order by the Customer is a declaration of intent to conclude a Sales Contract with the Seller in accordance with the Regulations.
After submitting the Order, the Customer receives an email message: "Done! View your order details. which will contain confirmation of all essential elements of the Order. In case of unavailability of the Products that are the subject of the Order, the Customer is informed about the status of the order and can decide whether he wants the delivery of a partial Order or the cancellation of the entire Order.
The Sales Contract is considered concluded when the Customer receives an e-mail message: "Your order is confirmed".
Only correctly placed Orders will be executed. The correctly placed order means the entry by the Customer of all the data necessary for the conclusion of a Sales Contract and its implementation. The order will not be processed if:
the provision by the Customer of incorrect or untrue contact data that prevents the processing of the Order;
incorrect presentation of the Order by the Customer that prevents its processing;
the objective and reasonable decision of the Seller, in the case of orders placed by a Customer who attempts to commit fraud (understood as any action of the Customer in connection with the presentation and processing of Orders that is against the law, in particular activities such as: violation of the security rules of the Store, using the Store platform contrary to normal use, using other people's login data or using another person's identity);
The Seller reserves the right to cancel Orders placed by Customers, which violate the details provided in the Store Regulations, within 3 working days from the date of placing the Order. The Seller will endeavor to contact the Customer for confirmation before canceling the Order.
If several Products are purchased within a single Order, the Products ordered may be sent to the Customer in several deliveries. In this situation, the Customer will be notified by email, and if this option is not ok, the order can be cancelled.
7. DELIVERY AND PAYMENT METHODS
The delivery of the Products is limited to the territory of Romania.
The seller delivers the ordered Products:
By courier service with delivery to the address indicated by the Customer when placing the Order;
The Customer must pay the price of the Products ordered in advance, before the products are released to the Customer - payments are made through electronic payment systems:
You can pay online with your personal bank card, in complete security.
After sending the order, you will be directed to the Stripe page to enter the credit card data. You can rest assured, we will never ask for your PIN code!
Regardless of the currency you have in your account, transactions are made in lei, at the exchange rate of your bank.
Stripe (online transfer) whose operator is Pay Pro S.A. with headquarters in Poznan (60 -327), Kanclerska street 15, PayPro SA is an internal payment institution registered in the register of payment institutions authorized by the Financial Supervisory Authority, entry UKNF: IP24 / 2014 – Data from Stripe to be filled
Shipping costs are included in the price of the products
If the Customer chooses an advance payment method through one of the electronic payment systems, the Order will be processed after the Seller receives a confirmation of receipt of payment from the electronic payment system operator.
By accepting the Regulation, the Customer agrees to the Seller issuing and sending invoices in electronic form to the e-mail address provided by the Customer during registration or when placing the Order. At the same time, the Customer declares that he will receive the above electronic invoices to the email address he provides.
The delivery term is from 4 to 7 working days from the date of sending the Customer's confirmation of the conclusion of the Sales Contract mentioned in the Regulations. In exceptional cases, the delivery time can be extended up to 10 working days.
The customer, upon receiving the Order, must check the status of the shipped package. In the event of damage or tampering with the package, the Seller must be informed immediately by email or phone.
The products will arrive at the Customer's address, in the mailbox.
8. RETURN OF PRODUCTS
If you are not satisfied with our products for some reason, you can return the products only if they are in new condition, with no defects or other trace of wearing them.
Socks cannot be returned, due to reasons of hygiene. The return must be made to the same address the products were sent from. Please contact us at mine@notyours.ro for any other details.
9.TECHNICAL REQUIREMENTS FOR USING THE STORE
The use of the Store is possible provided that the IT system used by the Customer meets the minimum technical requirements:
Internet Explorer browser version 8.0 or later with ActiveX enabled, JavaScript, cookies or
Mozilla Firefox browser version 3.0 or later with Java, JavaScript and cookies enabled or
Google Chrome browser version version 21.0 or later
a minimum screen resolution of 1280 × 720 pixels.
In order to ensure the safety of Customers and the transmission of data in connection with the services provided within the Store, the Seller undertakes appropriate technical and organizational measures to guarantee the safety of services, in particular measures to prevent the acquisition and modification of personal data by unauthorized persons.
The customer using the Store is obliged in particular to:
not provide or transmit content prohibited by law;
use the Store in a way that does not interfere with its operation, in particular by using software or other devices;
do not undertake actions such as: sending or posting unsolicited commercial information (spam) on behalf of the Store;
to use the Store in a way that does not affect other Customers or
the seller;
to use the Store in a manner that complies with the provisions of the law in force in Romania and with the provisions of the Regulation;
The Seller takes steps to ensure that the Store functions properly. The Customer must inform the Seller of any irregularities or interruptions in the operation of the Store.
10. FINAL PROVISIONS
The Seller reserves the right to introduce and cancel offers, promotions and change the prices of the Products in the Store without prejudice to the rights acquired by the Customer, including in particular the terms of the Sales Contracts concluded before the change.
In the aspects that are not regulated here, the provisions of the legislation in force apply, in particular the provisions of the Civil Code, the Consumer Rights Legislation and Law 365/2002 on electronic commerce.
This Regulation does not exclude or limit the rights of Consumers that they have under the mandatory provisions of the law.
In the event of a conflict between the provisions of this Regulation and the mandatory provisions of the Consumer Rights Legislation, the latter provisions take precedence.
The seller reserves the right to change the Regulations for good reasons. Good reasons justifying the modification of the Regulation include, in particular, a change in the applicable legislation, the organizational change of the Seller, the expansion of the services provided by the Seller. The Seller will inform the customers about the new regulations electronically (indicated on the Customer's account or public on the website of the Seller), at least 14 days before the entry into force of the new regulations. In the absence of acceptance of the new Regulation, the Customer has the right, at any time, to terminate the account contract concluded with the Seller, by sending a statement of intent to the Seller to delete the customer account, in the communication methods regulated by this
Regulations.
Orders placed by the Customer before the entry into force of the new Regulations will be implemented based on the Regulations accepted by the Customer on the day the Order is placed.
This Regulation applies from 01/07/2022